1. Information Collection:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and business details when you place an order, create an account, or contact us for inquiries. This information is necessary to process your orders, communicate with you, and provide personalized services.
1.2 Website Usage Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, referring/exit pages, and operating system. We use this information to analyze trends, improve our website, and understand user preferences.
2. Use of Information:
2.1 Order Processing: We use the personal information you provide to process your orders, fulfill your requests, and deliver the products you purchase. This may include sharing your information with third-party suppliers or shipping companies involved in the delivery process.
2.2 Communication: We may use your contact information to communicate with you regarding your orders, respond to your inquiries, provide customer support, and send important updates or promotional materials related to our products and services. You can opt out of receiving marketing communications at any time.
2.3 Website Improvement: We analyze website usage information to enhance the functionality, content, and user experience of our website. This helps us to personalize your visits, tailor our offerings, and improve our overall business operations.
3. Information Sharing:
3.1 Third-Party Service Providers: We may engage third-party service providers to assist us in operating our business effectively. These service providers may have access to your personal information but are strictly bound by confidentiality obligations and can only use your information for the purposes specified by us.
3.2 Legal Compliance: We may disclose your information if required by law, legal process, or governmental request, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and technologies to ensure the confidentiality and integrity of your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it from our records.
6. Your Rights:
You have the right to access, update, and correct your personal information held by us. If you would like to exercise these rights or have any concerns about our data practices, please contact us using the information provided below.
8. Contact Us:
Teddy Mountain UK Ltd [email protected]
Thank you for choosing Teddy Mountain UK Ltd. We value your privacy and appreciate your trust in us.