Contact us

Managing Director

Ryan founded Teddy Mountain over 15 years ago, bringing his experience from the holiday park industry and a broad background in property, amusements, and family entertainment. His entrepreneurial spirit and passion for creating memorable experiences have shaped the business into what it is today.
As Managing Director, Ryan leads the company’s vision and also specialises in bespoke bear designs for branding and promotional purposes – helping businesses bring their own unique characters to life.

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Director

Paul is at the heart of our day-to-day operations, ensuring everything runs smoothly from the moment an order is placed to the moment it arrives. He oversees logistics, manages customer service, and plays a vital role in supporting both new and long-standing customers. Whether it’s answering product questions, resolving queries, or helping you get started with your own make-a-Bear business, Paul is your go-to expert.
If it’s order-related or you’re ready to launch your own make-a-bear venture – Paul’s the person to talk to.

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Sales & Marketing Manager

James is a seasoned professional with expertise in building strategic partnerships, driving growth initiatives, and identifying new market opportunities. James plays a key role in welcoming new customers and introducing them to our make-a-bear experience and creative craft activities. With extensive experience in business development and a strong focus on marketing, he not only builds lasting client relationships but also helps spread the magic of what we do through social media and marketing campaigns. James is also the go-to contact for customers who need support with marketing.

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Business Development Manager

Sally is the friendly face who welcomes new customers to our make-a-bear world. With a strong background in building relationships and creating exciting growth opportunities, she’s passionate about introducing people to our unique experiences – from our magical bear-making to our hands-on craft activities.

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Warehouse Manager

Archie plays a key role in ensuring your Teddy Mountain orders are planned, picked, and processed with speed and precision. With a strong background in logistics across both domestic and international markets, he helps keep our operations running smoothly behind the scenes.
Whether you have a question about an order or need help with delivery details, Archie is always ready to assist.

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Warehouse Assistant

Chloe is the driving force behind the smooth and efficient processing of your Teddy Mountain orders. With extensive experience in logistics, both within the UK and internationally, she help to ensure that every order is carefully planned, picked, and dispatched with precision. Her attention to detail and dedication to efficiency keep everything running like clockwork.
If you have any questions about your order or delivery, Chloe is always ready to help.

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